FAQs

Is it scary?

Escape rooms have themes and props to set a mood, but they are not haunted houses intended to scare players. Although, depending on the room you play, there will be some scary elements. We do not have live actors in any of the rooms. If you have any concerns, please contact us before booking.

Is the door actually locked?

Players will be metaphorically “locked” in a room, and in order to fully enjoy the game it is recommended that players remain inside the room throughout the allotted time. However, for safety reasons the door is accessible throughout the game, and players may leave the room if necessary.

Are there live actors, and will they touch me?

There are no live actors in our escape rooms.

Is the activity physically strenuous?

Escape rooms require brain power, not physical strength. At most, the activity will involve some squatting down to look under an object to get a closer look at something, or possibly crawling into a crawl space. No climbing or heavy lifting is required.

Will I have to play with strangers?

No, your booking will be private and only the people in your party will be inside your games room. There may be other people on-site playing different rooms at the same time.

Will we be given hints during the game?

Yes. Your Game Master will provide hints as needed. If you want to play without hints, just ask a member of staff. Our Game Masters are their to make sure the game is safe and enjoyable.

What happens if we don’t escape in time?

Escape rooms are challenging, so many players get close, but do not escape in time. At the end of the allotted time, the room will be unlocked and the solution explained. Please keep the solutions confidential so you do not spoil the experience for future players.

Do I need a reservation to enjoy an escape room experience?

Yes, a reservation is necessary. Players must book online and pay in full at the time of booking. Walk-ins are permitted however any bookings are subject to availability, you can also pay for your booking on arrival.

Can I cancel or reschedule my reservation?

Unfortunately tickets are non-refundable. However, if you need to reschedule in the event of an emergency, please contact Lockdown via e-mail, at least 24 hours in advance and we will do our best to accommodate you. E-Mail: enquiries.lockdownormskirk@gmail.com 

How far in advance should I make my reservation?

It is recommend that players book as far in advance as possible to ensure their desired date and time is available.

Can I bring extra people?

You may only bring the number of people you book online for, so please make sure you are booking for the correct amount. All rooms are limited to a maximum of 5 players at any one time.

What happens if I arrive late?

It is recommended that players arrive 10 minutes prior to the scheduled time. In order to avoid disruptions to the games after yours, we cannot permit late arrivals. There are no refunds for late arrivals, and your game may not go ahead. 

How long does each event last?

In addition to the allotted time to play the game itself (60 minutes), players should arrive 10 minutes before their booking time. Players may also stay for a short time after the game for team photos.

What should I bring with me?

All you need to bring are your wits. The answers to the clues, riddles and puzzles are all in the room, and players can escape the room using basic logic, deductive reasoning, and teamwork skills.

Do I have to sign a Waiver in order to participate?

Yes. Before you book online you will have to agree to the Terms and Conditions. While we take every step to ensure the rooms, and the building is safe- we do ask everyone to be sensible and consider the safety of themselves and others. Lockdown will not be held responsible for loss, damage or injury suffered by you, or anyone else.

Are mobile phones permitted in the room?

The use of any electronic devices (or any outside tools) is strictly prohibited and you will be immediately removed from the room if you attempt to use them.

Are food and drinks allowed in the escape room?

No, food or drinks are allowed in the escape room. In addition, it is recommended that alcoholic beverages are not consumed prior to participating in an escape room, as players will need all available brain power. We reserve the right to refuse entry to players who appear intoxicated.

Can I take photographs/videos?

Players are only permitted to take photographs/videos in the waiting room and photograph area- not within the escape room itself. This policy ensures that the puzzles remain a mystery for future players.

Who are we?

Lockdown is an Escape Room activity based in Ormskirk, West Lancashire.

What is an Escape room I hear you say?

An Escape room is where you and your team get locked in a room by one of our Game Masters. You have 60 minutes to work though the room’s puzzles to find the final solution to open the door and make your escape! Each room has a back-story and difficulty rating, which one you choose is up to you…

How many players is this for? Can I bring my dog?

Each room has a maximum of 5 players. As much as we love animals, unfortunately dogs, cats, birds, cattle and other none code-cracking animals cannot be brought with you.

How do I get to you?

We are accessible by train and car and if you are a secret wizard; by broom. Behind Lockdown there is a pay and display car park (Stiles Car Park) whilst Ormskirk train station is approximately a 5 minute walk from us. We are 30 minutes on the train from Liverpool and 57 minutes from Preston. Ormskirk also has great bus links from Wigan, Skelmersdale and Southport.

How much is it to play?

Depending on how many of your fantastic friends / family play- the cheaper the price per person per room. To get full benefit per person, playing with as many people as possible will give you the best price per player. The best way of checking games prices is to go through our booking system; this will give you all the info you need. Remember, each room can have a minimum of 2 players and a maximum of 5 players.

What is the accessibility?

At Lockdown we want to ensure as many people as possible can enjoy our rooms. If you have a disability or have any special requirements please do get in touch regarding bookings or have any general questions. Unfortunately, our building is not wheelchair accessible.

What ages can play?

Due to the nature of the rooms and puzzle complexity, we recommend that only children aged 10 or above play our games. Anyone aged 17 or under must be accompanied by an appropriate adult who is aged 18 or over who must be present in the game; please remember that each room is limited to 5 people. Anyone with any questions or concerns over the room’s complexity or themes should contact Lockdown before booking.

Is this enjoyable?

Oh hell yeah! Lockdown offers unique experiences that you will remember for a long time. It’s one of the only places you can, in essence, play a computer game in real life!

Describe what this is similar to?

An escape room is a lot like some computer games you have seen. Such as; mobile escape the room games, Broken Sword on console, or even “Zork” for you oldies! It’s also like some TV shows you have seen; such as The Crystal Maze, Fort Boyard, and more recently like the 2019 film “Escape Room” (but without the gruesome murder!)

I’ve got a special occasion coming up, is this suitable?

Birthdays, Anniversaries, Hen & Stag Do’s… you name it, Lockdown would be awesome for this occasion! Even bring your mum for mother’s day… she’ll love it!

What should I wear?

Clothes are a must! Something casual and comfortable. We wouldn’t recommend full Military Regalia, high heels, or a hot-dog costumes.